Prejudicial phrases and statements often come without warning, leaving the listener stunned and sometimes speechless, unsure how to respond. While difficult to do, challenging bigoted and offensive remarks is critical to ensuring dignity and respect.

In the aftermath of the recent series of bomb threats against Jewish Community Centers and day schools across the country and other acts of anti-Semitism that have been widely reported in recent weeks, the Anti-Defamation League is making available the following tips for responding to threats, violence, terrorism or other incidents of hate.